FAQs

Product Safety and Materials

Q: Are your products certified by US regulatory agencies?

A: Yes. All Wonderliving products undergo rigorous safety validation:

Tested against FDA 21 CFR 175.300 standards for food-contact materials (e.g., bottle seals, spoons), with migration limits ≤0.1mg/in².

Certified Phthalate-free & BPA-free by SGS, with quarterly carcinogen screenings (OECD 451 tests).

Compliant with ASTM F963-17 heavy metal limits (lead <90ppm, cadmium <75ppm) for oral-contact products.

Product Care Instructions 

• Baby Food Maker:Please clean and thoroughly dry after each use to significantly extend product lifespa
• Nasal Aspirator:Clean the collection chamber and wipe down the unit after every use.
• Anti-Reflux Wedge Pillow & Baby Mattresses:Regularly clean removable covers to maintain a hygienic environment for your baby.

For additional details, please refer to our product usage and safety instructions in the Terms of Service.

Ordering and Payment Issues

Q: What payment methods do you accept?

A: We accept major credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay.

Q: Can I change or cancel my order after placement?

A: Order modifications or cancellations can only be made within 24 hours after placement. Please contact customer service promptly.

Shipping and Delivery

Q: How long will shipping take?

A: We offer FREE shipping within the contiguous 48 states, with orders processed within 4-7 business days.

Transit time after shipment is typically 3-7 business days.

For Hawaii and Alaska, please contact customer service for shipping rates and timelines.

Q: How can I track my order?

A: Once your order ships, we will send a tracking number via email. You can use this number to track your order status online.

Customer Service Contact Information & Hours

Email: mombaby@buywonderliving.com.

Online Customer Service.

Operating Hours：

Thank you for choosing Wonderliving! We're here to help.